Cisco Jabber For Mac 11.9
*Jean Notes – I was not able to make the pictures small enough for WordPress parameters? Didn’t know how.
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Before you begin
- Download the Cisco Jabber application from Google Play and install it.
- Get your sign-in method and account information from your system administrator.
Procedure
View the availability of contacts within and outside of your organization on your Mac desktop. Business-class voice and video Get secure, reliable communications with soft-phone features using Cisco Jabber for Mac, including HD voice and video, plus desktop sharing. Various Jabber clients (iOS, Mac, Windows tested with 12.1.1, 12.0, 11.9, 11.8.1) Afternoon all, I’ve had a call from a user stating that they’re unable to start ad-hoc audio conferences from their Jabber for Mac client.
1. Connect your device to the network.
2. Open Cisco Jabber and follow the prompts to advance through the screens.
Note: For Android OS 6.0 or later, you are prompted to permit Jabber to make calls, access your contacts, record your audio, and use your device battery. In this case accept all the permission requests.
3. If you are prompted to enter your username and domain, enter it in the following format:
username@example.com, and tap Continue.
4. Enter your password, and tap Sign In.You may be prompted to validate your server certificates. If you are unsure about this, contact your administrator to verify if you have to accept the certificates.
5. After signing in, learn more about Jabber from the Knowledge base available in the Settings menu.
Use Cisco Jabber for Android on your phone
- View or edit your availability status.
- Access your features.
- View or access your custom tabs.
- View or edit your settings.
- View account information or sign out of your account.
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Use Cisco Jabber for Android on your tablet
- View and edit your availability status.
- Access your features.
- View or access your custom tabs.
- View or edit your settings
- Search for contacts or make a call.
- Tap for more options
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Cisco Jabber is supported on all Android wear, which has Android OS 5.0 or later and Google Play service 8.3 or later.
- Install the Android Wear app in your Android device
- Turn on Bluetooth in your Android device.
- Connect your Android Wear to your device using the Android Wear app.
- Download Cisco Jabber for Android from the Google Play Store, and install it in your Android device
- View incoming call, and answer it or decline it, or swipe upward to reply with a quick message.
- Tap the mute icon to mute an ongoing call or a conference call
- Tap the decline icon to end a call or a conference call.
- Tap the resume icon to resume a call that is on hold or parked
Chat notifications
- You can use any of these options to respond to a chat message:
- Speak to convey your message
- Draw an emoji
- use quick messages
- Call
- Use emoticons
2. To delete a message, open the message, swipe left to see Delete Conversation option, and then tap it.
3. To view the message in your deivce, tap Open on Phone.
4. If you don’t want to receive notifications from Cisco Jabber on your Android Wear, then use Block app.
Group chat notification
Tap Join or Decline on the group chat notification.
Voicemail notification
Play and pause the voicemails.
Navigation pages
View your photo, missed calls count, and unread messages count on the home page.
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View your hcat history and the unread messages count on the Chats page.
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View your recent call activities on the Recents page. Tap a contact to call back.
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Jabber is part of the VoIP applications at BCIT that offers Presence, Instant Messaging (IM), Voice and Video calls, Voicemail access, and desktop sharing into a single product.
This quick guide will highlight the steps required to download and install Jabber version 11.9 on any Windows computer.
Requirements
You can install Cisco Jabber for Windows on computers with the following specifications
- Microsoft Windows 7 SP1 or later (32 or 64 bit)
- 2 Gig RAM
- DirectX v11 or later
Jabber installation
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Jabber will be pre-installed on all BCIT Windows computers. If you are setting up Jabber on a BCIT computer, please skip to the Jabber Configuration section now.
If you are installing Jabber on a Personal computer (other than BCIT’s), start at Step 1.
- You will need to have the personal computer activated by completing the online “Jabber Activation” form on the ITS Self Service Portal (under the menu Telecom/Mobile Device) first.
- Note: Every computer will require its own activation.
- Ensure that you are aware of your Computer Type and OS version prior to making the request.
- Once IT Services has activated your computer you will receive an email stating that your Service Request has been completed, you may now proceed to Step 2.
2. Download the file CiscoJabberWin-Install-11.9.2 [LOOP] to your computer.
3. Double-click the saved ZIP file to open it.
4. Double-click the CiscoJabberSetup.msi file to launch the installation.
5. If you are prompted by a Security popup, checkmark “Always Trust software from Cisco…”” on the Security Warning popup and click Install.6. Click Accept and Install at the EULA prompt.7. If you are prompted by User Account Controls to run the installer, click Yes.
8. When the installation is complete, check the box next to Launch Cisco Jabber and click Finish.
Jabber configuration
This Jabber setup needs to be completed after a new installation of the software or when a Jabber Reset was performed.
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- If Jabber isn’t open yet, launch it by double-clicking the Jabber icon on your desktop.
- In the first screen, enter your BCIT ID (A0xxxxxxx@voip.bcit.ca) and click Continue.
- On the second setup screen, ensure your BCIT ID number is in the Username box. Type in your BCIT password, checkmark Automatic sign-in, and click Sign In.
- Jabber should now open and you are ready to start!
Phone connection
The next step is to ensure you can connect to Phone services. This will allow you to control your Cisco desk phone (take and make calls) using Jabber. By default, Jabber should connect to phone services without any changes. Keep in mind that you should be within reach of your Cisco desk Phone before taking and receiving calls this way. Jabber merely acts as a call controller.
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Jabber can also act as a softphone where your computer’s microphone and speakers are used for audio. In this instance, you do not need to be by your Cisco desk phone to make calls.
- Click the bottom left phone icon.2. Select Use my computer for calls.3. If connected successfully, the icon will change to a computer. You are now ready to use Jabber for calls from any location.
For further assistance installing or using Jabber, please contact the Technology Service Desk (604-412-7444 – option 1).